After losing the ability to send and receive email at 7:30 p.m. last night due to an apparent lightning strike in Edmonton at Telus server headquarters, I am tonight - guess what? Unable to access my email yet again.
My email was totally inaccessible from 7:30 p.m. Monday night till about 2 p.m. Tuesday afternoon for me and no doubt tens of thousands of other Telus customers.
It then lurched to life on Telus Webmail only, then eventually started appearing to work on Outlook.
I say "appearing" because it turns out that not all email showed up on Outlook - some emails I've seen on Webmail still haven't shown up in my Outlook inbox.
But now everything is down - Telus Webmail and Outlook!
The message I just got when trying to access Webmail reads: "Login failed for some reason. Most likely your username or password was entered incorrectly."
The "some reason" or the "most likely" explanation is that Telus are dumbasses who can't fix their email system despite the multi-millions all of us Telus customers pay them - including the outrageous amount of money that CEO Darren Entwhistle makes.
In 2005 Entwhistle made - sit down first - $14 million in salary, bonuses and stock options!
Last year Entwhistle was paid just under $7 million in total.
For that kind of money just to the top dog I expect one hell of a lot better email service.
I also expect a significant refund on my Telus invoice for this month - but it will likely not be there - just like my missing goddamned emails!
- Photo credit - The Lazy Canadian